Privacy Policy

Effective date: September 28, 2026 Version: 2.0

This policy explains how GitSyn collects, uses, and shares information when you use the GitSyn apps, website, and related services (the Service). Syn is GitSyn's AI assistant; it is not a separate service or company.

1. Contact

Send privacy questions or requests to team@gitsyn.cc, info.gitsyn@gmail.com or dembaduk@gmail.com. Include the email or username connected to your account so we can verify the request.

2. Information we collect

Information you provide

• Account and authentication information, including email and information returned by Google, GitHub, or Apple when you choose those sign-in methods.
• Profile information such as display name, username, biography, avatar, skills, role, availability, optional location, links, and date of birth used for the age gate.
• Content you create or upload, including posts, articles, projects, documents, images, videos, audio, comments, reactions, Flashes, collections, events, and collaboration records.
• Messages, attachments, conversation settings, and delivery metadata. Where end-to-end encryption is supported, GitSyn stores encrypted message content but still processes routing information such as participants, timestamps, delivery state, and reports.
• Reports, appeals, support requests, and communications with us.
• Prompts, attachments, conversation history, memories, and tool instructions you intentionally submit to Syn.

Information collected through use

• Device, browser, app version, language, operating system, IP address, timestamps, and diagnostic information.
• First-party product events such as screens opened and features used.
• Push-notification tokens and preferences when notifications are enabled.
• Security records used to detect abuse, enforce rate limits, protect accounts, and investigate incidents.

Permissions

GitSyn requests access when a feature needs it, such as camera or photos for uploads, microphone for audio, notifications, or location for location-based features. You can change permissions in device settings, although the related feature may stop working.

3. Why we use information

We use information to operate and secure accounts, feeds, discovery, profiles, projects, collaboration, messaging, uploads, and notifications; provide Syn after the AI disclosure is accepted; personalize and rank content; prevent fraud and abuse; investigate reports; diagnose failures; improve the Service; and comply with legal obligations.

For users in the EEA or UK, the legal basis may be performance of our contract, legitimate interests in operating and securing the Service, consent where requested, or compliance with law. You may withdraw consent without affecting processing already completed.

4. Service providers and disclosures

GitSyn uses providers including:

• Supabase for authentication, database, storage, realtime services, and server functions;
• Google Firebase for push messaging and platform configuration;
• Sentry, when configured, for crash and error diagnostics;
• Google, GitHub, and Apple when you choose their sign-in services;
• NVIDIA-hosted inference services, with OpenRouter as a backup, for Syn requests;
• hosting, email, security, and infrastructure providers needed to deliver the Service.

We may disclose information when you direct us to, when content is public, to investigate abuse, to protect users or the Service, to comply with law, or as part of a business transfer subject to appropriate safeguards.

GitSyn does not sell personal information or share it for cross-context behavioral advertising.

5. Public and private information

Public profiles and content can be viewed, copied, indexed, or reshared by others. Audience settings, close-friends controls, and blocks limit access inside GitSyn but cannot prevent recipients from taking screenshots or sharing information elsewhere.

6. AI processing

Syn processes material submitted to the AI experience and the account context or tool results needed for the requested task. Prompts and relevant conversation context are sent through GitSyn's server function to an inference provider. If you ask Syn to inspect an attachment or use a connected tool, that material may also be sent. See the AI Transparency Policy.

7. Retention and deletion

We retain account information while an account is active and other information as reasonably necessary to provide the Service, resolve disputes, prevent abuse, meet legal obligations, and maintain security. Retention differs by data type and provider. Deleted information may remain temporarily in backups, security logs, or provider systems before routine deletion.

You can request account deletion from Settings. Deletion removes or schedules removal of account data controlled by GitSyn, subject to information we must keep for security, fraud prevention, legal compliance, or unresolved disputes. Content copied or reshared by others may remain in their accounts.

8. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of personal information, and to complain to a data-protection authority. You may object to eligible profiling and ask about significant automated decisions. GitSyn does not currently make decisions based solely on automated processing that produce legal or similarly significant effects.

You can update profile and privacy settings, disable notifications, revoke permissions, delete Syn memories, delete conversations where supported, or request account deletion. We may verify requests and will not discriminate against you for exercising a privacy right.

9. Children

GitSyn is not directed to children under 13. Users must be at least 13, and at least 16 where local law requires that age for consent to online services. If we learn that an ineligible child provided personal information, we will take steps to remove the account and information.

10. Transfers and security

Providers may process information outside your country. Where required, we use legally recognized transfer mechanisms. We use safeguards designed to protect information, but no online service can guarantee absolute security.

11. Changes

We may update this policy as the Service or law changes. We will change the effective date and provide additional notice where required.